Hotlines are usually free, anonymous, and available to provide support and resources at any time of day or night. Many use phones, but some are also available as online chats, too. Not sure if it’s the right hotline to call? Call anyway! Their advocates may be able to steer you in the right direction.
Hotlines are also available to allies looking for resources and receiving their own emotional support around a loved one going through a traumatic time.
- An example of what to expect when you call a hotline
- What REALLY happens when you reach out to crisis lines?
National Domestic Violence Hotlines (Phone)
Note: if you’re using the phone in an emergency, make sure to call 911, 999, or your region’s equivalent emergency number.
- (International General Resource Line) United Way: 211
- (Australia) 1800RESPECT: 1800 737 732
- (China) The Maple Women’s Psychological Counseling Center, Beijing: 010-68333388
- (France) Féderation Nationale Solidarité Femmes (FNSF): 3919
- (India) Naaree: their site has a list of regional numbers here
- (Ireland) Women’s Aid: 1 800 341 900
- (Japan) TELL Japan: 03 5774 0992 (not a 24-hour line)
- (New Zealand) Women’s Refuge: 0800 733 843
- (South Africa) LifeLine: 0800-150-150
- (UK) Refuge/Women’s Aid: 0808 2000 247
- (United States) The National Domestic Violence Hotline: 1 (800) 799-7233
If you don’t see a hotline listed for your country, that does not mean it doesn’t exist. Search online, or call a local shelter or agency to see if they have any recommendations.
Online Emotional Support Services
Whether you’re nervous about talking on the phone, don’t have access to a phone, or can’t find a talk line in your area, online support services are another resource.
A free and confidential text chat service that connects you with trained volunteers and licensed therapists for a wide variety of emotional support services, ranging from sexual abuse to depression to grief and beyond.
The National Domestic Violence Hotline
While also a phone hotline and resource blog, the NDVH also has a free online chat function. You can find it at the top of their site just under their hotline number.
Lifeline Crisis Chat
A joint service from the National Suicide Prevention Lifeline and a number of other crisis centers in the US that offers support for a variety of emotional challenges.
If you have suggestions or corrections for either of these lists, please let us know